Position: Site Supervisor
Year Started: 2018

Shashunte Norwood

Role Description

I am a site supervisor for Supported Services at In-Pact. In my role, I oversee daily operations, support staff and ensure that individuals with disabilities receive quality care in a safe and supportive environment. I help guide my team, maintain structure, and make sure the needs of the individuals we serve are met with compassion and respect.

What is something that people with disabilities have to deal with that you want to fix?

One challenge I see is individuals being non-verbal not always being able to express their feelings or needs. I wish they were able to communicate more freely so that they could better explain how they feel. Because of this, I strive to be patient, understanding, and attentive to their behavior and nonverbal cues.

What’s your past experience?

I currently work in Home Healthcare as well as a Homemaker. My experience includes caring for
others, maintaining clean and organized spaces, and providing support to individuals in their daily lives. My background has helped me build strong caregiving, organization, and communication skills.

What do you like about working at In-Pact?

I love working at In-Pact because I truly care about the individuals I serve. I also appreciate my co-workers and upper management. They create a positive and supportive work environment. It feels
like a team and that makes a big difference.

Tell us something about yourself.

I currently live in Gary, Indiana. I was born in Selma, Alabama. I take pride in where I come from and carry those values with me in everything I do. I am also a proud parent of three children, whom I love with all my heart and they are a big part of my motivation.

What are the values that drive you?

The values that drive me are faith, compassion, patience, and dedication. I believe in treating others with kindness and respect, working hard, and always doing my best. My faith keeps me grounded and I strive to be a positive impact in the lives of others everyday.

What do you enjoy doing when you’re not working?

When I am not working, I enjoy cleaning and organizing homes as well as spending time taking care of my loved ones. Helping others and creating clean, comfortable spaces brings me joy.

What’s your favorite quote?

“With God all things are possible”

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