Position: Behavior Specialist
Year Started: 2017


Nicole Massey, MSW

Role Description

I am a Behavior Specialist for individuals living in supported services and for individuals living at home with their families. An initial functional assessment is completed to identify the function of the individual’s problematic behavior. Those observations are used to create a behavior support plan (intervention) to be used for staff, caregivers and family members to help reduce problematic behavior and increase skills.

What is something that people with disabilities have to deal with that you want to fix?

People with disabilities have the same needs we all do: first and foremost among them is to be treated with dignity and respect. When you interact with people with disabilities, focus on their abilities, not their disabilities.

What’s your past experience?

Before working at In-Pact, I received my Bachelor’s degree from Indiana University in Criminal Justice. After graduation, I worked for a local township as a Township Investigator, assisting individuals with rent, utilities, and groceries. While working full-time, I returned to Indiana University to obtain my Master’s degree in Social Work and interned at an agency servicing individuals with intellectual disabilities.

Tell us something about yourself.

I grew up Merrillville, Indiana. I am now able to help service the community and surrounding communities I grew up in.

What are the values that drive you?

Determination, Courage and Understanding

What’s your favorite quote?

“The future belongs to those who believe in the beauty of their dreams” -Eleanor Roosevelt

Skip to content